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A Helping Hand

Posted by Error 403 , 08 July 2016 · 2001 views

A Helping Hand Greetings, fellow members of the Tanktastic community.

Information is an important part of this game, and everybody should have the right to gain access to it whenever the need arises. This is something I want to help with, hence why I created this very blog to allow everybody the opportunity to get answers to their questions.

Feel free to ask for help, or just to share your knowledge to help others. However, I would like to remind you to keep it factual and appropriate. Posts which violate any points of the Forum Rules or the End User License Agreement, in any way, will be removed.

  • troffmad, Gwynowen, Tank Ben and 2 others like this



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TheEncryptor
Jul 08 2016 11:06 AM
Was buying the Black Eagle a good idea? Some people say it is easily beaten, but I am skeptical. However, I am asking this because it costs so much silver to upgrade. Should I continue to upgrade the BE or should I look into getting another tank?
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Was buying the Black Eagle a good idea? Some people say it is easily beaten, but I am skeptical. However, I am asking this because it costs so much silver to upgrade. Should I continue to upgrade the BE or should I look into getting another tank?

 

Greetings, TheEncryptor.

 

Whether it was a good idea to buy the Black Eagle or not depends on the player; it is a very good tank if you know how to use it. A disadvantage of the tank is that it has a very bad accuracy, which may do it difficult to use sometimes.

 

If you do not have any plans to buy another tank just yet, I would suggest you to fully upgrade it, even though it may be expensive.

 

Kind regards;

Error 403

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I need help with beta test registration...error
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I need help with beta test registration...error

 

Greetings, Greenbeard.

 

The open beta test has already started for Android users. Unfortunately, due to Apple's strict privacy policy, the approval of the open beta test for their users has been a little bit delayed. However, do not worry; the open beta test will start for iOS users very soon.

 

If you wish to participate in the open beta test, you will have to fill out this form. Select your device's OS, submit the E-mail address you have connected to either Google Play or App Store, and specify your device model which you find in your device's settings.

 

When you have done this, you need to confirm your participation in the test here. Be sure to be logged in with the E-mail address you registered in the open beta test with. Once you have confirmed the participating, go to Google Play using the link at the bottom of the page and update the game. Note that the update's size is 453 MB, so be sure to have enough storage.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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blitzkrieg101
Aug 30 2016 08:56 AM

So for the Tanktastic [beta] I need to create a new account?

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So for the Tanktastic [beta] I need to create a new account?

 

Greetings, Blitzkrieg101.

 

When you have downloaded and installed the open beta test, everything you need to do is to start the game and you will automatically get a separate account for the open beta test. If you want to, you can click on your rank, log out of your current account and eventually register an account with same username as you use in this version of the game. The testing servers and the servers in this version of the game are different from each other, so do not worry about losing anything in your current account.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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blitzkrieg101
Aug 30 2016 09:52 AM

Thanks. When the new update comes, the original accounts will be there as well, correct?

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Thanks. When the new update comes, the original accounts will be there as well, correct?

 

Greetings, Blitzkrieg101.

 

You will of course have access to your current account in the new version of the game as well.

 

Kind regards;

Error 403

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blitzkrieg101
Aug 30 2016 10:44 AM

Ok, just checking.

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Mr blue sky01
Sep 07 2016 02:22 PM

Hey Error,

 

How do I stop your brother, error 413, preventing me from uploading pictures?

    • blitzkrieg101 likes this
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Hey Error,

 

How do I stop your brother, error 413, preventing me from uploading pictures?

 

Greetings, Mr blue sky01.

 

I am sorry to hear that you have issues with uploading pictures larger than 1 MB to your posts. There have been some problems with this the last month. These errors occur when the pictures you upload are larger than the server is configured to allow, nevertheless, you should actually be able to upload pictures up to 8 MB. However, do not worry; the Administrative Team is aware of the situation and will do their best to solve the problem as soon as possible. In the meantime, you can upload your pictures to image services such as Imgur, copy the pictures' links, and insert them to your posts using the image feature implemented in the BB Code Editor.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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blitzkrieg101
Oct 06 2016 06:17 PM

Question: If a clan is created in one of the beta tests, will it remain in the actual game?

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Question: If a clan is created in one of the beta tests, will it remain in the actual game?

 

Greetings, Blitzkrieg101.

 

The servers that are being used for the open beta test are different from the servers that are being used for the game. This means that the testing servers will be brought offline and all the data linked to them will be deleted. If you create a clan during the open beta test, it will be erased when the open beta test is finished.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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Hi, having problem here "connecting to lobby....." and nothing happens game has been working like charm so far and the internet ís working well for others here in the house. Best regards, tryoops
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Hi, having problem here "connecting to lobby....." and nothing happens game has been working like charm so far and the internet ís working well for others here in the house. Best regards, tryoops

 

Greetings, Tryoops.

 

Do not worry, there is nothing wrong with your internet connection. The game's servers are currently unstable, due to maintenace work. Please try to stay in the log-in menu for some seconds. If the problem presists after one minute of waiting, come back again later today, as there will be a server restart as soon as possible.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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Ok thanks game back on
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blitzkrieg101
Oct 16 2016 06:30 AM

2 questions.

   (1) In the new updated contact methods, was the website option removed?

   (2) Is there a way to upload pictures to private messages and if so, how?

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2 questions.

   (1) In the new updated contact methods, was the website option removed?

   (2) Is there a way to upload pictures to private messages and if so, how?

 

Greetings, Blitzkrieg101.

 

Yes, the website option has been removed after today's update of "Contact Methods" in your account settings.

 

You are able to upload pictures directly to private messages, just like you can do to standard posts. In order to do this, you must enable the full version of the forum and select "Use Full Editor" when you are sending private messages. More information about how to upload and insert pictures to your posts can be found here.

 

If you have additional questions or need further assistance with this particular scenario, please feel free to reply back.

 

Kind regards;

Error 403

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blitzkrieg101
Oct 16 2016 07:37 AM

Thank you, I will read thoroughly. Aww man, I'm retarded...How did I not notice that. I've always noticed it's presence...I just passed over it.

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Thank you, I will read thoroughly. Aww man, I'm retarded...How did I not notice that. I've always noticed it's presence...I just passed over it.

 

Nothing to worry about at all.

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